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Terms of Use

Please read these Terms of Service carefully before using our website or services. By accessing www.kentwater.ca or submitting any form, inquiry, or agreement, you agree to be bound by these terms. If you do not agree, please do not use our website or services.

  1. About Us: Kent Water Purification Systems Inc. is a Canadian company providing water softeners, water filtration systems, reverse osmosis systems, and related rental and service plans to residential and commercial customers across Southern Ontario.
    Registered Address:
    • 31-145 Traders Blvd E, Mississauga, ON L4Z 2E5, Canada
    • 1177 Franklin Blvd, Unit 8, Cambridge, ON N1R 7W4, Canada
  2. Use of Our Website: By using our website, you agree to:
    • Use the website only for lawful purposes and in a way that does not infringe the rights of others.
    • Not attempt to gain unauthorized access to any part of the website or its related systems.
    • Not use the website to transmit any unsolicited or unauthorized advertising or promotional material.
  3. Products and Services: ent Water offers the following products and services:
    • Purchase and installation of water softeners, water filtration systems, and reverse osmosis systems.
    • Rental plans for water softener, water filtration, and reverse osmosis systems.
    • Water testing services.
    • Ongoing maintenance and service support.

    All products and services are subject to availability. We reserve the right to modify, suspend, or discontinue any product or service at any time without prior notice.

  4. Rental Agreements: Customers who enter into rental arrangements with Kent Water are subject to separate rental agreement terms, which will be provided at the time of service. Customers entering into rental or installation agreements will receive additional service-specific terms and conditions prior to commencement of work. Key general conditions include:
    • Rental equipment remains the property of Kent Water Purification Systems at all times.
    • Customers are responsible for maintaining the equipment in good condition and must not tamper with or modify the equipment.
    • Cancellation terms will be outlined in your individual rental agreement.
    • Failure to make scheduled rental payments may result in service suspension and equipment retrieval.
  5. Quotes, Pricing, and Payment
    • All pricing quotes provided through our website or by our team are estimates and subject to confirmation following a site assessment or water test.
    • Final pricing will be confirmed prior to installation or service delivery.
    • All prices are in Canadian dollars and include applicable taxes where stated.
  6. Warranties: Kent Water stands behind the quality of its products and installations. Warranty terms vary by product and will be communicated at the time of purchase or installation. General warranty conditions include:
    • Warranties apply to manufacturing defects and do not cover damage resulting from misuse, improper maintenance, or unauthorized modifications.
    • Warranty claims must be submitted to info@kentwater.ca with proof of purchase.
  7. Limitation of Liability To the fullest extent permitted by applicable Canadian law, Kent Water Purification Systems shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services. Our total liability to you in connection with any claim shall not exceed the amount paid by you for the specific product or service giving rise to the claim.
  8. Intellectual Property: All content on www.kentwater.ca, including text, images, logos, and design elements, is the property of Kent Water Purification Systems Inc. and is protected by Canadian copyright laws. You may not reproduce, distribute, or use any content from this website without our express written permission.
  9. Privacy: Your use of our website and submission of personal information is also governed by our Privacy Policy, available at www.kentwater.ca/privacy-policy.php. By using our website or submitting a form, you consent to the collection and use of your information as described in the Privacy Policy.
  10. Third-Party Links: Our website may contain links to third-party websites. These links are provided for your convenience only. Kent Water has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.
  11. Governing Law: These Terms of Service are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Ontario.
  12. Changes to These Terms: We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with the updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the new terms.
  13. Contact Us: If you have any questions about these Terms of Service, please contact us:
    • Email: info@kentwater.ca
    • Phone: +1-888-622-3092 | +1-647-212-4552
    • Mississauga Office: 31-145 Traders Blvd E, Mississauga, ON L4Z 2E5
    • Cambridge Office: 1177 Franklin Blvd, Unit 8, Cambridge, ON N1R 7W4

Effective Date: June 2026